Your Next-Gen one-stop
E-commerce Solution Partner!
We are an e-commerce experts who aims to empower brands with data and technology. We offer vital tools and strategies to help businesses thrive in the digital marketplace. From your end to end e-commerce operations to logistics and warehousing, design and development, digital marketing, and data analytics. Caterring to over 200 international brand partners, we’re here to elevate your online presence and drive success! Shall we take your business to new heights together?
What we offer
HH Galaxy’s core mission is to boost our partners’ revenue through our comprehensive e-commerce end-to-end solutions.
E-commerce Operations
Performance Ads
AI-Powered Content Creation
Data Platform Solutions
Business Insights Consultation
Order and Inventory Management
Logistics Management
Intelligent Customer Service
E-Commerce Operations
Focusing on high performance by dynamically defining strategies for your website and e-commerce channels, and grow your online business. By leveraging on advanced technology, we ensure that you stay at the forefront of the e-commerce sector, unlocking your business’ maximum potential.
Comprehensive E-Commerce Strategy and Operations
Harnessing our close partnership with top e-commerce platforms, and 20+ emerging channels for the latest trends and sales opportunities. Utilize our e-commerce tools and services to benefit from our broad experience and cost advantages.
Data-Driven Decision Tools
Unlocking business opportunities through data analytics. Streamlining your e-commerce channels into a unified data middle platform, accessing automated, real-time analytics on advertising, sales, and inventory. Leveraging our expertise on data analysis to calibrate your strategies and drive future success.
Tech-Enhanced Business Solutions
Optimizing your operations with HH Galaxy’s advanced technology tools, designed for improving efficiency. Focusing on strategic decisions while saving time and resources.
Performance Ads
Our digital media team excels in optimizing Ad ROAS and hitting sales targets. Utilizing diverse marketing strategies such as affiliate marketing and crowdfunding. These strategies helped us set a record for the highest-funded project in Taiwan.
PowerAI
▪️ View real-time ads performance across different platforms such as Google, Meta, Line Ads, Momo, and Shopee.
▪️ Adjust ad allocations for optimum results, with synced sales data providing insights into orders, total revenue, product categories, and ad conversion rates.
▪️ Over 800 brands currently use PowerAI.
Influencer Partnerships
Maximize your reach with HH Galaxy’s customized influencer partnerships program. Tailored to your budget, we can connect you with the KOLs or KOCs that fits your target audience and brand image. We manage everything from outreach/seeding, to setting up dedicated sales channels and logistics.
Crowdfunding Strategies
Leverage crowdfunding as a key marketing tool for product launches. Aligning audience targeting with your sales objectives using strategic advertising and pricing to drive consumer engagement. Our approach has propelled international brands like Logitech, Roborock Technology, and De’Longhi to success.
AI-Powered Content Creation
Elevate your e-commerce with compelling visual contents. Our AI-powered solution caters to the dynamic needs of e-commerce, enabling rapid production of high-quality and effective advertising materials.
Efficient AI Graphic Design
Adapt swiftly to e-commerce demands with our AI-enhanced graphic production. From quick price adjustment to product updates. Our design team efficiently handles image modifications, ensuring timely and impactful promotion materials.
Material Effectiveness
Our approach prioritizes the effectiveness and quality of creative contents. By monitoring key metrics such as click-through and conversion rates, we refine our templates to maximize the impact of our advertisements.
Versatile Design Experience
Our team boasts a broad spectrum of design experience, covering categories like cosmetics, household products, foods, health-care, fashion, electronics, and home appliances. We’re continuously expanding our capabilities to meet diverse industry needs.
Data Platform Solutions
Our data platform unifies scattered data across platforms into one comprehensive database, empowering brands with the ability to track and analyze advertising, traffic, sales, inventory, and distribution all in one place for smarter business decisions.
Real-Time Traffic and Sales Analytics
Build your e-commerce strategy with our platform that integrates essential traffic and sales data from mainstream channels. Providing real-time insights to enhance business performance.
Flexible Infrastructure
Our system, built on Google GCP’s flexible cloud infrastructure, seamlessly integrates with key Martech tools like Looker Studio, Tableau, and Salesforce. This adaptability, coupled with our comprehensive API, ensures smooth integration with your company’s ERP and other data sources.
Unified Data Platform
Get a holistic view of your business with our platform that consolidates traffic, sales, inventory, and distribution data. This unified approach streamlines processes from traffic generation to warehouse distribution, offering all essential insights in one place.
Business Insights Consultation
Our team specializes in transforming data into actionable insights, guiding clients through every phase of the marketing funnel. We leverage our broad experience to help you make business decisions.
Optimizing Consumer Engagement Through Data
Our expertise in data analysis, data mining, and process optimization addresses various stages of the marketing funnel:
▪️ Traffic Enhancement: Precise target audience for increased engagement
▪️ Consideration Improvement: Optimize website visuals, UI, and personalized contents
▪️ Conversion Rate Growth: Analyze consumer behavior to pinpoint brand engagement strategies through Google Analytics 4
▪️ Loyalty Development: Assess customer mix and behaviors with customer data platform tools, and propose strategies to boost loyalty and increase repurchase rate.
Ad Performance Optimization
Leverage our data-driven insights to boost your ad effectiveness. We enhance targeting and content strategies to attract high-value customers, and provide recommendations on product bundles, campaigns, and personalized promotions.
Targeted Audience Segmentation
Our use of CDP tool tagging features enables finer audience segmentation, delivering customized ads to diverse groups. This approach helps increase loyal customer base and maximizes customer lifetime value.
Streamlined Order and Inventory Management
Experience efficiency with our order management system that cuts down on labor costs and errors, providing instant oversight of orders, shipping, and inventory.
Seamless Multi-Channel Integration
Effortlessly manage orders from different platforms with our API-driven system. It automatically coordinates with Hsinchu Logistics for smooth order processing and shipping, ensuring operations beyond regular staff hours.
Efficient Automated Order Processing
Simplify your order handling with our cross-platform solution that neatly aligns orders of varying formats and syncs up-to-date shipping details with logistics partners automatically.
Advanced Real-Time Inventory Management
Keep your stock levels precisely managed with our real-time system, eliminating manual efforts and overselling risks. Enjoy constant inventory updates and auto-restocking to ensure timely order fulfillment.
Streamlined Warehousing and Distribution
Partnering with Hsinchu Logistics, we deliver top-tier warehousing and distribution services throughout Taiwan, achieving a 99% accuracy for 24-hour shipments at competitive rates.
Expansive Storage Solutions
Our 350,000+ square-meter warehouse space, supported by a 3,500-vehicle fleet, guarantees swift 24-hour delivery. Designed for e-commerce efficiency, our facilities offer adaptable storage and also air-con storage.
Cutting-Edge Automation Technology
Utilizing Taiwan’s pioneering AMR (Autonomous Mobile Robot) system, developed with Hsinchu Logistics, ITRI, and Shihlin Electric, we automate warehousing and order picking, enhancing efficiency and space utilization.
End-to-End E-Commerce Fulfillment
We expertly manage all e-commerce packaging and processing needs, from assembling product bundles to adding promotional gifts, ensuring streamlined and scalable solutions.
Intelligent Customer Service Solutions
With our tech-driven approach, we provide professional customer service to enhance consumer engagement and unlock remarketing potential.
Automated Shopee Chat Messaging
Utilizing order and CRM data, our system tailors and sends automatic marketing messages through Shopee Chat, effectively meeting consumer needs and maximizing remarketing chances.
Efficient Customer Service Process
We proactively manage customer inquiries by employing AI tools to streamline service processes and improve consumer satisfaction to your brand.
Strategic Sales Engagement
Guided by data analytics, our customer service team actively engages potential customers, employing direct sales strategies to amplify your brand’s success.